### Frequently Asked Questions (FAQs)

#### 1. What services do you offer?
We offer group walks, solo walks, and customized exercise plans tailored to your dog's needs. Each service is designed to provide your dog with the best care and exercise.

 

#### 2. How do I book a walk for my dog?
You can book a walk through our website, by phone, or via email. We offer flexible scheduling to accommodate your needs.

 

 

#### 3. Are your dog walkers trained and experienced?
Yes, all our dog walkers bare highly trained, experienced, and passionate about dogs. They undergo background checks and regular training to ensure the highest standard of care.

 

 

#### 4. How do you ensure my dog’s safety during walks?
We use secure harnesses and leashes, and our walkers are trained to handle various situations. We also provide real-time updates and photos during the walk for your peace of mind.

 

 

#### 5. Can my dog be walked with other dogs?
Yes, our group walks are great for socialization. We carefully match dogs based on their size, temperament, and energy levels to ensure a positive experience.

 

 

#### 6. What if my dog prefers to walk alone?
We offer solo walks for dogs that prefer individual attention or have special requirements. These walks are tailored to meet your dog's specific needs.

 

 

#### 7. How do you handle different weather conditions?
We adjust our walking schedules according to the weather. In extreme conditions, we take extra precautions to ensure your dog’s safety and comfort.

 

 

#### 8. What areas do you serve?
We provide services throughout London. Please contact us to confirm if we cover your specific area.

 

 

#### 9. How do I pay for your services?
We accept various payment methods, including credit cards and online payments. Payments can be made per walk or on a weekly/monthly basis.

 

 

#### 10. Can you accommodate special requests or needs?
Yes, we strive to accommodate any special requests or needs your dog may have. Please discuss these with us when booking, and we will do our best to meet them.

 

#### 11. What happens if I need to cancel or reschedule a walk?
We understand that plans can change. Please inform us as soon as possible if you need to cancel or reschedule a walk. Our cancellation policy details can be found on our website.

 

#### 12. How do you handle emergencies?
Our dog walkers are trained in basic first aid and will contact you immediately in case of an emergency. We also have a protocol in place for quick access to veterinary care if needed.